SpotSurvey is the easiest and fastest way to get direct feedback from customers and improve the experience. Take control, get the feedback and respond in the fastest way possible, before it gets on Yelp or Google. This is especially helpfull, if you are looking for lastet online services, such as new online casinos 2020. With SpotSurvey, review gambling websites, slots and game suppliers instantly, share your gaming experience with community of players.
Get setup with a keyword and survey in minutes. Receive instant alerts when feedback is received and take action on it through the fastest customer communication channel available – text messaging.
Most customers don’t take surveys because they take too much time. But, they love to vent. We allow them to leave the feedback you need and allow you to respond, before it becomes negative comments on Yelp.
Don't like reading comment cards? Spot survey collects and aggregates all the feedback in a way that's easy for you to understand.
It’s never been easier for customers to offer feedback in less than 60 seconds.
Your customer texts your keyword to 601-620-0006. They promptly receive a link to take the survey via text message on their mobile device. Alternatively, you can ask them to open Spts.me/yourcode link or scan a QR code.
Your customer takes a quick survey and submits it in 60 seconds or less. We keep them short and simple, increasing the participation rate. No apps, device, or software installations required.
All survey results are aggregated into an easy to use analytics dashboard for you to read and you receive instant alerts when a comment is received. The days of reading through comment cards one by one is over.
Frequently asked questions.
We’re a mobile based feedback tool for your retail business. Customers text a unique code to our number or visit a web link branded for your business and receive a survey that they can do on the spot in 60 seconds or less.
Do you value your time, better quality feedback, or repeat customers? Spot Survey is proven to help you discover important trends and insights from your customers while decreasing bad online reviews.
Packages start at $30 per month.
For questions email talk@SpotSurvey.me.
Simply go to the sign up page and create an account.
Put your unique code and our number visibly on the receipt, table tent, at the cash register
or on an insert in the customer’s bill.
Drive more participation by adding an incentive, such as 10% off their next visit. This way
you’ll get your customer to return and you’ll likely get more feedback.
We'll reply in just a moment!
support@spotsurvey.me
marketing@spotsurvey.me
(878) 211-2747
talk@SpotSurvey.me
We created Spot Survey for the purpose of simplifying feedback for small retail based business. Most retail businesses rely on comment cards or, even worse, phone surveys. This isn’t practical for the customer as they have to put their name on it and the phone surveys can take 10 minutes or more just for the chance of winning a prize.
For businesses, it’s worse, sorting through hundreds of comment cards, just trying to make sense about what your customers are really trying to say.
With Spot Survey the customer can anonymously respond on the spot with their mobile device from an SMS (text message) based survey that takes less than 60 seconds to do. They can even earn an instant prize or percentage off their next meal, if the business chooses to add that incentive.
Every survey gets sent back and analyzed for the business owner, allowing them to login and see exactly what’s going on with their business without the sorting, guesswork and painstaking data mining